Cancellation Policy

Cancelation Policy

Regular Days
Customer may cancel an order up to two (2) days prior to delivery and a 1% fee of the total order amount will be charged to the customer.

Customer may cancel an order up to one (1) day prior to delivery but Customer shall be responsible for fourty nine percent (51%) of the total Order amount  (Cancellation fees = 51% of the total amount)

Customer will be one-hundred percent (100%) responsible for the Order amount for any cancellation at the day of delivery (Cancellation fees = 100% of the total amount).

Customer has the right to postpone the order due to unexpected situations such as bad weather conditions to up to a maximum of 14 days after the original delivery date.

 

Special Occassions: Long weekends in general, 25-26 Feb, Gargiaan, Mothers Day.

Customer may cancel an order up to five (5) days prior to delivery and a 1% fee of the total order amount will be charged to the customer.

Customer will be one-hundred percent (100%) responsible for the Order amount for any cancellation up to four (4) days prior to delivery (Cancellation fees = 100% of the total amount).

Customer has the right to postpone the order due to unexpected situations such as bad weather conditions to up to a maximum of 30 days after the original delivery date.

 

Products or Services Not Meeting Expectations or Damaged items.
If you received a damaged product or it was not meeting your expectation, please notify us immediately for assistance through our hotline 9944 2050 

 

Refund Policy

.Refund amount to the bank account takes 15 working days